Third party delivery alternatives
If you're a liquor store owner in today's digital landscape, relying on third-party marketplaces might feel like the easiest way to grow. But what seems convenient now could be costing you more than just commission fees. You're losing customer data, control over your brand experience, and long-term profits. This blog will show you how to break free from third-party delivery alternatives and regain control using smart, simple, and real-time digital tools for liquor stores.
Why Third-Party Delivery Marketplaces Are Costing You More Than You Think
Third-party delivery platforms promise exposure and ease, but they come with hidden costs:
Customer data loss: You don’t get access to emails, phone numbers, or preferences.
Brand dilution: The customer experience is tied to the third-party app, not your store.
Lower profit margins: Up to 30% commissions eat into your already tight margins.
No loyalty: Customers become loyal to the app, not your store.
This is where choosing third party delivery alternatives becomes critical to long-term success.
Why Owning the Customer Relationship Matters
When you control your own customer data and touchpoints, you unlock three major benefits:
1. Build Repeat Business
Customers who buy directly from your website or app are more likely to come back. You can send reminders, promotions, and personalized offers at the right time.
2. Boost Profit Margins
No commissions mean you keep the full sale. That margin can be reinvested into marketing, better inventory, or staff training.
3. Control the Experience
You decide how your store looks online, what offers are shown, and how communication flows.
How to Make the Shift from Third-Party to Direct Ownership
1. Launch Your Own Website
Your own website is your digital storefront. Holiq helps you create a mobile-friendly, high-converting website that showcases your products and makes ordering easy. Unlike third-party delivery alternatives, it’s fully yours.
With Holiq:
Showcase real-time inventory
Enable pickup, delivery, or in-store options
Highlight offers, bundles, and seasonal promotions
2. Use a Liquor Store CRM System
Owning a website is just step one. You need a liquor store CRM system to collect, organize, and act on customer data.
With Holiq CRM, you can:
Track customer purchase history
Create targeted promotions based on preferences
Auto-send birthday deals or restock alerts
This builds real relationships, not just one-off sales.
3. Enable Text Alerts & SMS Marketing
Text messages have a 98% open rate. With Holiq’s text alert tools, you can send real-time messages like:
"New bourbon just arrived. Limited stock."
"Get 15% off all wine this weekend only!"
Unlike push notifications from third-party apps, these messages come straight from you. Another strong case for exploring third party delivery alternatives.
4. Offer Coupons and Loyalty Rewards
Reward loyal customers with personalized coupon codes and loyalty points. Holiq’s built-in rewards engine makes it easy to:
Set up buy X get Y offers
Reward referrals and first-time customers
Track coupon redemption and performance
When customers get value directly from you, they stay with you.
5. Provide a Mobile App Experience
Today’s consumer expects mobile convenience. Holiq can white-label a mobile app for your store so customers can:
Browse and order on-the-go
Save payment info for faster checkout
Track past purchases and favorite items
Again, this is your app, not a third-party interface. More control. More loyalty.
6. Add AI-Powered Phone Ordering
Yes, customers still call! Holiq's AI phone assistant can take orders, suggest items, and answer questions 24/7. This ensures:
No missed calls = No missed sales
Voice-to-cart automation
Data sync into your liquor store CRM system for smarter follow-up
This feature is especially helpful for older customers who prefer phone over screens.
What Digital Independence Really Looks Like
Imagine this:
A customer finds your store on Google
They visit your clean, branded website
They place an order and join your rewards program
Next week, they get a personalized text alert for a new vodka
They call and reorder using your AI phone assistant
At no point did a third-party app own that interaction. You did. And all of this is possible with the digital tools for liquor stores that Holiq provides.
Your Customer. Your Relationship. Your Rules.
Breaking free from third-party delivery alternatives doesn’t mean cutting off growth. It means investing in long-term, high-value relationships. It’s about using your website, CRM, text alerts, app, and AI tools to stay connected with your customers on your terms.
At Holiq, we’re building a future where liquor store owners are empowered, profitable, and in control.
Because when you own the customer experience, you own the business.